Encyclopedia

Label generation creates shipping labels with order, customer, courier, AWB, barcode, and delivery details for easy parcel processing.

Reverse pickup is the process of collecting returned products from customers and sending them back to the seller or warehouse.

A fake delivery attempt happens when a shipment is marked as delivery attempted without the courier properly trying to deliver the order.

An NDR is a shipment status update generated when a courier is unable to deliver an order due to customer or delivery issues.

AWB Number (Air Waybill Number) is a unique tracking number assigned to a shipment by a courier or logistics company.

Shipping insurance protects shipments against loss, damage, or theft during transit and helps businesses reduce financial losses.

SKU is a unique code used by businesses to identify, track, and manage products, inventory, and stock availability efficiently.

Third-Party Logistics (3PL) is a service where businesses outsource storage, fulfillment, shipping, and logistics operations to external providers.

Dead weight is the actual physical weight of a shipment measured on a weighing scale before courier or volumetric calculations.

Weight discrepancy charges are extra shipping fees applied when the courier finds a shipment’s actual or volumetric weight differs from declared weight.

Out for Delivery means the shipment has left the courier facility and is on its way to the customer for final delivery.

Return management is the process of handling product returns, pickups, refunds, exchanges, and reverse logistics efficiently in eCommerce shipping.

Proof of Delivery (POD) is a delivery confirmation record showing that a shipment was successfully delivered to the customer.

COD Shipping allows customers to pay for their orders at the time of delivery instead of making payment during checkout.

Full Truck Load (FTL) is a shipping method where a single shipment occupies an entire truck for faster and direct transportation.

Express shipping is a fast delivery service that ensures shipments reach customers in a shorter delivery time than standard shipping.

COD reconciliation is the process of matching COD payments received from courier partners with delivered orders and shipment records.

Return pickup is the process where a courier partner collects a returned product from the customer and sends it back to the seller.

Courier recommendation helps businesses choose the most suitable courier partner based on delivery speed, cost, serviceability, and shipment type.

Doorstep delivery is a shipping service where orders are delivered directly to the customer’s address by the courier partner.

Cargo shipping is the transportation of goods, parcels, or bulk shipments through air, road, rail, or sea for business and logistics operations.

Air shipping is the transportation of goods and shipments through aircraft for faster domestic and international delivery services.

Reverse logistics is the process of moving returned, damaged, or exchanged products from customers back to the seller or warehouse.

Last-mile delivery is the final stage of shipping where the order is transported from the local hub to the customer’s doorstep.

Courier service is a logistics solution that transports parcels, documents, and shipments quickly and securely from sender to receiver.

D2C shipping is the process where brands deliver products directly to customers without relying on traditional retail stores or distributors.

Bulk shipping is the process of transporting large quantities of goods or multiple shipments together for cost-effective logistics management.

Surface shipping is the transportation of goods through road or rail networks for cost-effective domestic and long-distance deliveries.

Cross-border shipping is the process of transporting products internationally from one country to another for global trade and eCommerce deliveries.

Carrier allocation is the process of assigning the most suitable courier partner to a shipment based on cost, delivery speed, and serviceability.

Less Than Truckload (LTL) is a cost-effective shipping method where multiple shipments share a single truck, and businesses pay only for the space used.

AI Courier Allocation is a smart shipping system that automatically selects the best courier partner based on cost, delivery performance, and location.

A Shipping API is a set of integrations that allows eCommerce platforms to automate shipping processes like order creation, tracking, rate calculation, and courier selection.

Volumetric Weight is the calculated weight of a shipment based on its dimensions (length, width, height) rather than its actual physical weight.

COD Remittance is the process of transferring cash collected from Cash on Delivery orders by the courier partner back to the seller after successful delivery.

Channel integration is the process of connecting multiple sales channels, such as websites, marketplaces, and apps, into a single system for centralized order and inventory management.

An Order Management System (OMS) is a software solution that helps businesses manage, track, and process customer orders from placement to delivery.

Return to Origin (RTO) refers to the process where a shipment is returned to the seller after a failed delivery attempt.

Multi-courier shipping is a logistics approach where businesses use multiple courier partners to deliver shipments, optimizing cost, speed, and serviceability.

International shipping is the process of transporting goods across countries, involving global logistics networks, customs clearance, and required documentation.

Branded tracking lets businesses offer real-time order tracking with their own logo, brand identity, and customer experience.

B2C shipping refers to the delivery of products from businesses directly to individual consumers, typically involving smaller shipments and last-mile delivery services.

B2B shipping refers to the transportation of goods between businesses, involving bulk shipments, scheduled deliveries, and logistics operations tailored for commercial transactions.

A domestic shipping aggregator is a platform that connects multiple courier partners in one system, helping businesses compare rates, manage shipments, and track deliveries within a country.

Zone - Division of Delivery Pin Codes Zone in logistics refers to a defined geographical location that comprises of several other detailed localities. A zone is used in logistics to assign pa [...]

Instant Delivery – The Backbone of Modern Quick Commerce Instant Delivery, also known as Quick Delivery, refers to a specialised eCommerce and logistics model that aims to deliver goods