ShopSifu learns your Shopify catalogue and your policies, then handles the questions that decide a sale — sizing, stock, shipping, returns, “where’s my order?” — and passes anything tricky to your team.
Your website, WhatsApp, Instagram and Messenger — the same agent answers in all of them, from the same catalogue, the same policies and the same tone of voice. Set it up once, and every conversation lands in one shared inbox.
Customers ask about sizing, stock and order status at every hour. When nobody replies in the moment they leave — and a scripted chatbot that cannot see your catalogue only sends them away faster.
Live agents cannot cover every time zone. The questions keep coming anyway.
Scripted chatbots cannot see your catalogue or your return policy, so they deflect instead of answer.
One unanswered question at checkout is usually where the sale ends.
The questions your team answers a hundred times a week — what fits, where’s my order, can I return this — handled the moment they are asked.
Synced with your live catalogue. It recommends, compares and filters the way a shopper actually asks — “something warmer, under ₹2,000”.
Pick a size, swap a colour, head to checkout — without leaving the conversation. Fewer carts lost on the way.
Live status, tracking link and delivery window, straight from Shopify. Your most-asked question, handled on its own.
Point it at your shipping, returns and sizing pages. It quotes them, links them, and says “I don’t know” instead of guessing.
No dead ends. The shopper opens a ticket inside the chat and your team gets the full thread with it.
Playful, formal, or somewhere in between. Set the tone in 30 seconds and preview it before a single customer sees it.
ShopSifu stays synced with your live Shopify catalogue. Shoppers describe what they want in plain language instead of clicking through filters — and check out without leaving the chat.
You ship the orders. ShopSifu answers the questions those orders create — in the same message thread the customer started in. Your team only picks up what actually needs a person.
ShopSifu reads your store's own documents and policy pages, so every reply reflects what your business actually says. When it does not know, it says so.
Crawl any URL or upload PDF, Markdown or HTML — FAQs, shipping terms, return policy.
Points to the specific policy behind an answer, so customers can check it themselves.
Reindexes automatically whenever you update a policy or a document.
No code. No developers. No theme edits.
Install from the Shopify App Store in one click. No code, no theme edits. It sees your catalogue the moment you approve.
Paste in your policy links, add any FAQs, pick a tone of voice. Test its answers yourself before a customer sees one.
Flip the switch and it starts answering — products, orders, shipping, returns — every hour of every day.
Buying questions get answered instantly and shoppers get guided to checkout, instead of lost to silence.
Order-status and FAQ questions handle themselves, freeing your team for conversations that need a human.
Round-the-clock coverage across time zones, so a staffing gap never costs you a customer.
It speaks in your voice, cites your policies, and admits when it does not know instead of guessing.
No. ShopSifu installs from the Shopify App Store in one click. No code, no developers, no theme edits — it sees your catalogue the moment you approve it.
It syncs with your live Shopify catalogue and reads the pages you point it at — shipping, returns, sizing, plus any FAQs you add. Every answer links back to the page it came from, and it reindexes when you update a policy.
It says "I don't know" instead of guessing, then opens a ticket inside the chat. Your team picks up the full thread mid-sentence rather than starting over.
Your storefront widget, WhatsApp Business, Instagram DMs and Facebook Messenger — all from the same connection.
Free to install, no credit card. You can train it and test its answers yourself before a single customer sees one.
Free to install. Live in 5 minutes. No credit card.
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