Shipmozo is a tech-enabled courier aggregator to compare couriers, create labels, track shipments, reduce RTO, and keep COD clear.
Manage B2C, B2B & international shipments with one shipping aggregator.
Pan-India and internationalshipping coverage, a transparent weight dispute process, and zero platform fees— everything an eCommerce seller needs to ship confidently at scale.
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Every courier partner is vetted for speed,reliability, and serviceability across major shipping lanes in India. Comparecourier rates, choose the best option per shipment, and manage everything froma single shipping dashboard.
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Zero extra charges—pay for shipping, not for using the dashboard.
No hidden charges, no monthly subscription, noper-order platform fee. You pay only for the shipping you use — the courieraggregator dashboard, rate comparison, label generation, and tracking tools arecompletely free.
Deliver to Tier 2, Tier 3, and remote pincodesthat most courier services can't reach — plus international shipping forcross-border eCommerce. Pan-India coverage across 29,000+ serviceable pincodesmeans you never lose an order because of delivery limitations.
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Weight discrepancies silently drain eCommercemargins. Shipmozo provides a fully documented weight dispute process withproper proof — so you never lose money on incorrect weight charges. Everydispute is tracked, transparent, and resolved fairly.
Shipmozo's AI courier selection engine auto-assigns the best courier for every shipment based on lane performance, delivery speed, COD risk, pincode serviceability, and shipping cost — so you get higher delivery success rates with fewer NDR exceptions and lower RTO. No manual courier selection needed — it works automatically after setup.
Stop paying extra for “volume surprises.” With volumetric-free slabs up to 2kg* on selected couriers, you get lower shipping costs, more predictable billing, and better margins—especially on lightweight, bulky parcels.
Stop paying extra for volumetric weight surprises. Shipmozo offers volumetric-free shipping slabs up to 2kg* across selected courier partners — meaning your lightweight, bulky parcels get charged by actual dead weight, not inflated volumetric calculations. Lower shipping costs, predictable billing, and better profit margins on every order.
Boost delivery success with free pre-dispatch order verification via WhatsApp, SMS, and email — buyers confirm their COD intent, address, and availability before you spend on shipping. And when something goes wrong, your Dedicated Key Account Manager (KAM) handles escalations, pickup issues, and courier disputes directly — no ticket queues, no chatbot runarounds.
Everything an eCommerce seller needs to ship faster, cut RTO, and manage COD remittance — from one powerful shipping dashboard.
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Track Shipments, Manage COD & Monitor Remittance — All from One Dashboard
eal-time COD tracking, remittance status, and shipment updates in a single dashboard — so your cash flow stays predictable and you never chase payouts manually
A delivery-first shipping aggregator built to reduce RTO, optimize courier selection, protect your shipping margins, and give you accountable support — all inside one eCommerce shipping dashboard
Don't just track delivery failures — fix them before the shipment returns. Shipmozo gives you structured NDR actions, smarter reattempt logic with 3–5 delivery attempts, and free NDR calling follow-ups — so more COD orders get delivered, not returned as RTO.
Shipmozo's AI-powered courier selection engine analyzes shipping cost, delivery speed, and past success rate at the pincode level — then auto-assigns the best-performing courier for every order. No manual comparison, no guesswork.
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One shipping operations dashboard that brings courier management, bulk dispatch workflows, delivery success controls, and COD visibility into a single system. Your ops team ships faster, your finance team tracks every rupee, and leadership gets real-time performance clarity — without juggling multiple tools or spreadsheets.
Build buyer confidence with a branded tracking page and real-time shipping updates via WhatsApp, SMS, and email. Reduce fake COD orders with free pre-dispatch order verification — and get a Dedicated KAM who handles escalations, pickup issues, and courier disputes proactively, not reactively.
1. Build confidence with branded tracking and real-time updates via WhatsApp/SMS/email.
2. Reduce fake COD and RTO using order verification + COD confirmation before dispatch.
3. Get a Dedicated KAM for faster escalations and proactive ops support.
4. Track settlements easily with COD remittance + analytics for clear cashflow visibility.
Book shipments, compare courier rates, track every order in real time, and connect with your Dedicated KAM — all from your phone. The Shipmozo shipping app gives eCommerce sellers full control of their shipping operations, whether you're at your warehouse, on the road, or away from your desktop.
Before Shipmozo, our RTO was touching 18% and we had zero visibility on why. Within 60 days of switching, the intelligent address verification and NDR workflow brought it down to single digits. Our COD reconciliation time dropped from 9 days to under 3. It changed the economics of our business entirely.
"Fashion logistics is brutal — high returns, size exchanges, seasonal spikes. Shipmozo's rate calculator helped us cut shipping costs by 22% by auto-selecting the right courier per zone. During the Diwali sale, we shipped 11,000 orders in 4 days with a 97% on-time delivery rate. That's something we couldn't have pulled off before."
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"We sell across our own website, Amazon, Flipkart, and Meesho — managing 4 separate courier accounts was a nightmare. Shipmozo unified everything into one dashboard. Now our warehouse team punches out bulk shipping labels in one go, without toggling between platforms. The time saved is 3+ hours every single day, and errors from manual entry dropped to near-zero."
"We sell health supplements — customers are particular about delivery timelines and packaging integrity. Shipmozo's multi-courier routing ensures our products reach tier-2 and tier-3 cities within promised timelines. Our repeat purchase rate went up by 19% in six months, directly attributable to better delivery experience and fewer lost shipments."
"Toys are bulky and fragile — every RTO costs us packaging, courier fees, and potential damage. Since integrating Shipmozo with our Shopify store, order processing time dropped from 4 hours to 35 minutes per day. The automated WhatsApp tracking updates have nearly eliminated 'where is my order' calls to our support team — down 68%."
"Beauty buyers are impulse-driven — slow delivery kills the excitement and spikes returns. With Shipmozo's weight discrepancy management and automated NDR calling, we recovered 34% of shipments that would otherwise have been returned. Our net margin per order improved by ₹47 simply from reduced reverse logistics cost."
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What is Shipmozo and how does it help eCommerce sellers?
Shipmozo is an AI-powered multi-carrier shipping aggregator that lets eCommerce and D2C sellers manage all shipments from one dashboard. It connects to 27+ courier partners, covers 29,000+ pin codes across India, and supports international shipping to 195+ countries—with features like bulk label generation, automated courier selection, real-time tracking, and COD management.
How is Shipmozo different from other shipping aggregators in India?
Unlike basic aggregators, Shipmozo uses an AI courier selection engine that picks the best carrier per order based on pincode-level delivery performance, cost, and speed. It also offers WhatsApp COD confirmation before dispatch, branded tracking pages, volumetric-free billing slabs up to 2kg on select couriers, and proactive NDR management — all from one dashboard with no hidden platform fees
Is Shipmozo free to use? Are there any hidden charges?
Shipmozo does not charge a platform or subscription fee. You pay only for the shipping cost per shipment. There are no hidden dashboard fees. Certain WhatsApp/SMS notification types beyond free usage have reasonable per-notification pricing, which is transparently shown in your plan details.
How do I start shipping with Shipmozo? What documents are needed?
Sign up and set your default pickup address, packaging preferences, and shipping settings. Then submit your KYC documents and a selfie to activate courier services, COD, and higher shipment limits. Once verified, you can import orders, book pickups, generate labels and invoices, and track shipments — all from one dashboard.
Which eCommerce platforms does Shipmozo integrate with?
Shipmozo integrates with Shopify, WooCommerce, Magento, and other major eCommerce platforms via one-click sync. This automatically imports your orders into the Shipmozo dashboard, eliminating manual data entry and reducing dispatch errors.
How does Shipmozo's AI courier selection work?
Shipmozo's AI engine automatically assigns the best courier for each shipment by analyzing lane performance data, delivery speed, COD risk, serviceability at the pincode level, and cost. This means you don't have to manually pick a courier for every order — the system optimizes each one for better delivery success and lower RTO.
Which courier partners are available on Shipmozo?
Shipmozo works with 27+ courier partners for B2C shipping and 27+ for B2B, including Delhivery, Xpressbees, DTDC, TCI, Safexpress, and others. For international shipments, it connects with DHL, FedEx, and Aramex — covering 195+ countries.
How do I compare shipping rates before booking an order on Shipmozo?
Shipmozo's dashboard shows a real-time rate comparison across all active courier partners for each order—factoring in pincode serviceability, expected delivery speed, and cost. You can choose the option that best fits your priority: fastest delivery, highest success rate, or lowest shipping cost.
How does COD remittance work on Shipmozo? How fast do I receive my money?
Shipmozo offers faster COD remittance with D+1/D+2 options on eligible courier partners. The COD dashboard gives you real-time visibility into pending, in-transit, and settled COD amounts — so your cash flow stays predictable without chasing individual courier statements.
How does Shipmozo help reduce fake or fraudulent COD orders?
Before dispatch, Shipmozo sends a WhatsApp COD confirmation to the buyer to verify purchase intent. This reduces RTO caused by unintentional or fake orders, ensures only genuine deliveries are attempted, and protects your margins from reverse logistics costs.
What happens when a delivery attempt fails? How does NDR work on Shipmozo?
When a delivery fails, Shipmozo triggers an NDR (Non-Delivery Report) workflow. You get free NDR calling support, structured reattempt scheduling (up to 3–5 attempts depending on the courier), and follow-up actions—all managed from your Shipmozo dashboard without needing to contact the courier separately.
How does Shipmozo handle volumetric weight billing? Will I be overcharged for lightweight bulky parcels?
Shipmozo offers volumetric-free billing slabs up to 2kg on selected courier partners. This means lightweight but bulky products (common in fashion, home décor, and electronics accessories) are billed on actual weight — not inflated volumetric weight — giving you more predictable shipping costs and better margins.
Can I give my customers a branded tracking experience with Shipmozo?
Yes. Shipmozo provides a branded tracking page where your customers see real-time order status under your brand—not a courier's or third-party page. This reduces WISMO ("Where Is My Order?") support queries and reinforces brand trust. Automated notifications via WhatsApp, SMS, and email keep customers updated at every stage.
Please contact us in case of any queries / suggestions.
Please contact us in case of any queries / suggestions.
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