Shipmozo is a tech-enabled courier aggregator to compare couriers, create labels, track shipments, reduce RTO, and keep COD clear.
Manage B2C, B2B & international shipments with one shipping aggregator.
Reliable coverage, transparent processes, and zero platform fees—built for serious eCommerce shipping.
.webp){kind=small}
Trusted delivery network across major lanes for speed, reliability, and serviceability.
.webp){kind=small}
Zero extra charges—pay for shipping, not for using the dashboard.
Zero extra charges—pay for shipping, not for using the dashboard.
Pan-India coverage including remote areas, plus international shipping for global deliveries.
.webp){kind=small}
Clear dispute process with proper documentation—no hidden surprises after delivery.
Our AI courier selection engine auto-chooses the right courier per shipment based on lane performance, delivery speed, COD risk, and serviceability—so you get better delivery success with fewer exceptions.
Stop paying extra for “volume surprises.” With volumetric-free slabs up to 2kg* on selected couriers, you get lower shipping costs, more predictable billing, and better margins—especially on lightweight, bulky parcels.
Stop paying extra for “volume surprises.” With volumetric-free slabs up to 2kg* on selected couriers, you get lower shipping costs, more predictable billing, and better margins—especially on lightweight, bulky parcels.
Boost delivery success with free pre-dispatch verification on WhatsApp/SMS/email. Your Dedicated KAM supports faster escalations, smoother pickups, and quicker resolutions—so more orders get delivered on time.
Everything you need to ship faster, reduce RTO, and keep COD transparent—powered by one strong dashboard.
.svg)
%20(2).svg)
%20(1).svg)
%20(3).svg)
.svg)
Run Your Business on the Move.
Track COD status and remittance updates in one dashboard —
so your cash flow stays predictable.
A delivery-first shipping system built to cut RTO, optimize courier choice, protect margins, and keep support accountable—inside one strong dashboard.
Don’t just track failures—fix them. Shipmozo gives you structured NDR actions, smarter reattempt logic (3–5), and calling follow-ups so more COD orders get delivered, not returned.
Use AI-powered courier selection to optimize shipping cost, delivery speed, and success rate with pincode-level insights.
.jpeg)
Our strong tech dashboard brings courier options, bulk dispatch workflows, delivery-success controls, and COD visibility into one operational system—so your ops runs faster, your finance stays clear, and leadership gets performance clarity without juggling tools.
Build buyer confidence with branded tracking and real-time updates (WhatsApp/SMS/email). Reduce fake COD with order verification—and get a Dedicated KAM for faster escalations and proactive ops support.
1. Build confidence with branded tracking and real-time updates via WhatsApp/SMS/email.
2. Reduce fake COD and RTO using order verification + COD confirmation before dispatch.
3. Get a Dedicated KAM for faster escalations and proactive ops support.
4. Track settlements easily with COD remittance + analytics for clear cashflow visibility.
Take control of your shipping operations with the Shipmozo app. Download now to easily book shipments, track orders, and stay connected with our support team—all from your mobile device.
Before Shipmozo, our RTO was touching 18% and we had zero visibility on why. Within 60 days of switching, the intelligent address verification and NDR workflow brought it down to single digits. Our COD reconciliation time dropped from 9 days to under 3. It changed the economics of our business entirely.
"Fashion logistics is brutal — high returns, size exchanges, seasonal spikes. Shipmozo's rate calculator helped us cut shipping costs by 22% by auto-selecting the right courier per zone. During the Diwali sale, we shipped 11,000 orders in 4 days with a 97% on-time delivery rate. That's something we couldn't have pulled off before."
.avif)
"We sell across our own website, Amazon, Flipkart, and Meesho — managing 4 separate courier accounts was a nightmare. Shipmozo unified everything into one dashboard. Now our warehouse team punches out bulk shipping labels in one go, without toggling between platforms. The time saved is 3+ hours every single day, and errors from manual entry dropped to near-zero."
"We sell health supplements — customers are particular about delivery timelines and packaging integrity. Shipmozo's multi-courier routing ensures our products reach tier-2 and tier-3 cities within promised timelines. Our repeat purchase rate went up by 19% in six months, directly attributable to better delivery experience and fewer lost shipments."
"Toys are bulky and fragile — every RTO costs us packaging, courier fees, and potential damage. Since integrating Shipmozo with our Shopify store, order processing time dropped from 4 hours to 35 minutes per day. The automated WhatsApp tracking updates have nearly eliminated 'where is my order' calls to our support team — down 68%."
"Beauty buyers are impulse-driven — slow delivery kills the excitement and spikes returns. With Shipmozo's weight discrepancy management and automated NDR calling, we recovered 34% of shipments that would otherwise have been returned. Our net margin per order improved by ₹47 simply from reduced reverse logistics cost."
Stay current with all the latest information, trends and industry expectation and more.
What is Shipmozo and how does it help eCommerce sellers?
Shipmozo is an AI-powered multi-carrier shipping aggregator that lets eCommerce and D2C sellers manage all shipments from one dashboard. It connects to 27+ courier partners, covers 29,000+ pin codes across India, and supports international shipping to 195+ countries—with features like bulk label generation, automated courier selection, real-time tracking, and COD management.
How is Shipmozo different from other shipping aggregators in India?
Unlike basic aggregators, Shipmozo uses an AI courier selection engine that picks the best carrier per order based on pincode-level delivery performance, cost, and speed. It also offers WhatsApp COD confirmation before dispatch, branded tracking pages, volumetric-free billing slabs up to 2kg on select couriers, and proactive NDR management — all from one dashboard with no hidden platform fees
Is Shipmozo free to use? Are there any hidden charges?
Shipmozo does not charge a platform or subscription fee. You pay only for the shipping cost per shipment. There are no hidden dashboard fees. Certain WhatsApp/SMS notification types beyond free usage have reasonable per-notification pricing, which is transparently shown in your plan details.
How do I start shipping with Shipmozo? What documents are needed?
Sign up and set your default pickup address, packaging preferences, and shipping settings. Then submit your KYC documents and a selfie to activate courier services, COD, and higher shipment limits. Once verified, you can import orders, book pickups, generate labels and invoices, and track shipments — all from one dashboard.
Which eCommerce platforms does Shipmozo integrate with?
Shipmozo integrates with Shopify, WooCommerce, Magento, and other major eCommerce platforms via one-click sync. This automatically imports your orders into the Shipmozo dashboard, eliminating manual data entry and reducing dispatch errors.
How does Shipmozo's AI courier selection work?
Shipmozo's AI engine automatically assigns the best courier for each shipment by analyzing lane performance data, delivery speed, COD risk, serviceability at the pincode level, and cost. This means you don't have to manually pick a courier for every order — the system optimizes each one for better delivery success and lower RTO.
Which courier partners are available on Shipmozo?
Shipmozo works with 27+ courier partners for B2C shipping and 27+ for B2B, including Delhivery, Xpressbees, DTDC, TCI, Safexpress, and others. For international shipments, it connects with DHL, FedEx, and Aramex — covering 195+ countries.
How do I compare shipping rates before booking an order on Shipmozo?
Shipmozo's dashboard shows a real-time rate comparison across all active courier partners for each order—factoring in pincode serviceability, expected delivery speed, and cost. You can choose the option that best fits your priority: fastest delivery, highest success rate, or lowest shipping cost.
How does COD remittance work on Shipmozo? How fast do I receive my money?
Shipmozo offers faster COD remittance with D+1/D+2 options on eligible courier partners. The COD dashboard gives you real-time visibility into pending, in-transit, and settled COD amounts — so your cash flow stays predictable without chasing individual courier statements.
How does Shipmozo help reduce fake or fraudulent COD orders?
Before dispatch, Shipmozo sends a WhatsApp COD confirmation to the buyer to verify purchase intent. This reduces RTO caused by unintentional or fake orders, ensures only genuine deliveries are attempted, and protects your margins from reverse logistics costs.
What happens when a delivery attempt fails? How does NDR work on Shipmozo?
When a delivery fails, Shipmozo triggers an NDR (Non-Delivery Report) workflow. You get free NDR calling support, structured reattempt scheduling (up to 3–5 attempts depending on the courier), and follow-up actions—all managed from your Shipmozo dashboard without needing to contact the courier separately.
How does Shipmozo handle volumetric weight billing? Will I be overcharged for lightweight bulky parcels?
Shipmozo offers volumetric-free billing slabs up to 2kg on selected courier partners. This means lightweight but bulky products (common in fashion, home décor, and electronics accessories) are billed on actual weight — not inflated volumetric weight — giving you more predictable shipping costs and better margins.
Can I give my customers a branded tracking experience with Shipmozo?
Yes. Shipmozo provides a branded tracking page where your customers see real-time order status under your brand—not a courier's or third-party page. This reduces WISMO ("Where Is My Order?") support queries and reinforces brand trust. Automated notifications via WhatsApp, SMS, and email keep customers updated at every stage.
Please contact us in case of any queries / suggestions.
Please contact us in case of any queries / suggestions.
.svg)
.webp)
